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  Your Position: Home >> Services >> IT Services >> Help Desk 
       
  Help desk is a critical part for providing excellent customer services. Hence, a centralized call center will be crucial for handling customers' enquiries, complaints and comments efficiently and effectively.  
   
  With state-of-the-art technologies, our help desk system is packed with value-added features for you to enhance your customer service level as well as to better manage your resources. We provide:  
   
  Call-tracking system  
  Call-recording system  
  Knowledge base for resolution  
  Live operator service  
 

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