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Help desk
is a critical part for providing excellent customer
services. Hence, a centralized call center will be crucial
for handling customers' enquiries, complaints and comments
efficiently and effectively. |
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With state-of-the-art
technologies, our help desk system is packed with value-added
features for you to enhance your customer service level
as well as to better manage your resources. We provide: |
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Call-tracking
system |
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Call-recording
system |
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Knowledge
base for resolution |
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Live operator
service |
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