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  Your Position: Home >> Services >> IT Services >> Maintenance Support  

At VHSoft we provide comprehensive maintenance services in that we work closely with our customers to understand and identify their requirements.

VHSoft Service Team has years of experience in hardware and software troubleshooting and enhancement support. Our certified engineers are capable in supporting all computer products for you across all industries 24 hours per day, 7 days per week. We ensure you can respond to a rapidly changing business environment by having our skilled and knowledgeable engineers who are always available.

VHSoft IT Maintenance & Consultancy Services include:

Problem determination, resolution and management
System monitoring and tuning
Performance and capacity planning
Application preventative maintenance
IT/Network infrastructure support
Technical risk management
Server, desktop and peripherals support
Hotline helpdesk support

Why Outsource?

Allow better concentration on your core business
Reduce operating cost and project overheads
Maintain savings on skilled manpower, IT infrastructure and technology
Completion of project in time and within budget

Why VHSoft?

Comprehensive IT maintenance & consultancy services
High availability
Mission-critical support
On-site service
Guaranteed quick response
Emergency troubleshooting

VHSoft has offices located in Hong Kong & Shenzhen, we can deliver IT & integrated services ACROSS THE BORDER.

VHSoft Care IT Maintenance Plans

To support your IT infrastructure, VHSoft offers flexible "VHSoft Care IT Maintenance Plans".
With you we can design a flexible maintenance package to suit your requirements and budget.

1. Care Bronze [ Basic Plan ]
Mon - Fri : 0900 - 1800
Sat : 0900 - 1300
Monthly Service Charge : $5,500 * ( 4 man-days)
*Equivalent to the IT monthly maintenance fee for 30 Desktop PCs
2. Care Silver
Mon - Fri : 1800 - 2400
Sat : 1300 - 2400
3. Care Gold
Mon - Fri : 2400 midnight - 0900 next day
Sat/ Public Holiday : 24 hours
For the service charge of "Care Silver" and "Care Gold" packages, please contact us at (852) 2292-6000.

FREE Telephone Helpdesk Support & Email Support

 

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