At VHSoft
we provide comprehensive maintenance services in that
we work closely with our customers to understand and
identify their requirements.
VHSoft Service
Team has years of experience in hardware and software
troubleshooting and enhancement support. Our certified
engineers are capable in supporting all computer products
for you across all industries 24 hours per day, 7
days per week. We ensure you can respond to a rapidly
changing business environment by having our skilled
and knowledgeable engineers who are always available.
VHSoft IT Maintenance & Consultancy Services include:
Problem determination, resolution and management
System monitoring and tuning
Performance and capacity planning
Application preventative maintenance
IT/Network infrastructure support
Technical risk management
Server, desktop and peripherals support
Hotline helpdesk support
Why Outsource?
Allow better concentration on your core business
Reduce operating cost and project overheads
Maintain savings on skilled manpower, IT infrastructure
and technology
Completion of project in time and within budget
Why VHSoft?
Comprehensive IT maintenance & consultancy services
High availability
Mission-critical support
On-site service
Guaranteed quick response
Emergency troubleshooting
VHSoft has offices
located in Hong Kong & Shenzhen, we can deliver
IT & integrated services ACROSS THE BORDER.
VHSoft Care IT Maintenance
Plans
To support your IT
infrastructure, VHSoft offers flexible "VHSoft
Care IT Maintenance Plans".
With you we can design a flexible maintenance package
to suit your requirements and budget.
1. |
Care
Bronze [ Basic Plan ] |
Mon
- Fri |
: 0900
- 1800 |
Sat |
: 0900
- 1300 |
|
|
Monthly
Service Charge : $5,500 * ( 4 man-days) |
*Equivalent
to the IT monthly maintenance fee for 30 Desktop PCs |
|
|
2. |
Care
Silver |
|
Mon
- Fri |
: 1800
- 2400 |
Sat |
: 1300
- 2400 |
|
|
3. |
Care
Gold |
|
Mon
- Fri |
: 2400
midnight - 0900 next day |
Sat/
Public Holiday |
: 24
hours |
|
|
For
the service charge of "Care Silver"
and "Care Gold" packages, please contact
us at (852) 2292-6000. |
|
FREE Telephone Helpdesk Support & Email Support |
|